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Wedding Themes & Styles - KatherineHelena

The KatherineHelena experience replaces the common jewelry counter sales transaction with a one-on-one consultation to answer your questions and address your needs. We offer exquisite designs and provide advice on what can be a seemingly daunting step. There is never a pressure to purchase. The process starts with our initial consultation to discuss your b...

The KatherineHelena experience replaces the common jewelry counter sales transaction with a one-on-one consultation to answer your questions and address your needs.  We offer exquisite designs and provide advice on what can be a seemingly daunting step.  There is never a pressure to purchase. 

The process starts with our initial consultation to discuss your budget, ideas and desired design features.  The consultation is offered free of charge and will take approximately one hour should you opt to meet in person to work on design.  

We offer phone and video chat appointments, as well!


Should you elect to move forward, please note that custom craft takes approximately two to three weeks to produce.  At completion, all designs are delivered at your convenience.  

As always, it is your time and money.  We take both very seriously.


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FAQs - KatherineHelena

Contact Name:
Mary Leonard
Established:
2008
Are there any additional services you provide?
Certainly! For brides who are looking to add a little glitz to their bridal shower or bachelorette party, we offer in home or venue services where the bride and her party would be able to select and purchase jewelry selection that start at $100.00. What a way to add some glamour for your big day!
Can you provide references upon request?
Yes
Do you have liability insurance?
No
Do you require a deposit beforehand?
Yes
How far in advance should clients book your services?
Approximately 2-3 months prior to their wedding if they are searching for wedding bands.



What languages do you speak?
English
What accessories do you provide?
We offer all fine jewelry (bracelets, earrings, wedding bands, etc.)
Does a client need to schedule an appointment? How do the appointments work?
Definitely. :) Our consultations for engagement rings take approximately an hour, as we discuss design and diamond options available. Should you prefer a stone other than a GIA certified diamond, we also offer a fine selection of sapphires, rubies and other precious stones.
What brands do you carry?
We offer custom creations and work with local designers. All engagement ring diamonds are provided with the original GIA certificate.
Is your jewelry hand crafted?
Yes. All jewelry is hand crafted in the United States.
Do you offer custom designs?
Yes, that is our specialty!
Do you offer ring sizing in-house? If yes, how long will an average custom order take, from initial contact to delivery?
Yes. Custom work takes approximately 2-3 weeks after consultation depending on the complexity of design.
Do you offer stone upgrades if the client purchases their original stone with you?
yes
Do you offer a payment plan?
yes
Are you a credentialed Jeweler?
yes
Do you provide warranty on your jewelry?
We are committed to ensuring the quality of your purchase; we stand behind everything that we sell and warrant that all items will be free from any manufacturing defects at the time of delivery. We will repair and maintain your jewelry for a lifetime. ​ All of our jewelry is manufactured in the United States using the highest quality materials and is inspected prior to delivery. Our lifetime warranty offers free prong tightening, re-polishing, rhodium plating and cleaning services.